Comfortable bed with lovely linens.

The room we were assigned was not what we paid for and felt sub-standard. To make matters worse, we faced noise from building renovations upstairs and an intense glare from the neon sign outside.

Great Stay with a Taste of Sicily!

The highlight was the breakfast—extensive selections of local cheeses and delicious pastries made our mornings special. The staff offered us complimentary drinks during a minor check-in issue, showcasing their hospitality. For future guests, definitely explore nearby attractions for a more immersive Sicilian experience!

I loved the spacious bathroom and the excellent breakfast selection, especially the gluten-free options. The cozy bar was a lovely touch too. I'd stay here again for sure!

Great Stay, But Noisy Nights

We had a nice week in a good room. The staff were super friendly and helped us out with everything. Breakfast was tasty and had a good variety. The only bummer was the street noise. It was loud at night, and made it hard to sleep. Would recommend, tho!

Spent 9 nights in a family room with two double beds, which was perfect for my kids to play around. The breakfast was great with plenty of options and I loved hanging out in the lounge area after a day of exploring. Just a heads up, the Wi-Fi was a bit spotty, but overall, it was a fantastic stay! 😊

I had a comfortable stay. The staff were helpful and efficient. The breakfast offered a fantastic variety. My room was spacious and well-maintained. Its location was perfect for exploring the area. 😊

Enjoyed the hotel's great central location and comfortable room. Breakfast was varied and pleasant, though I noticed the air conditioning could have been better. The staff were friendly, but the bar service was lacking a bit. Overall, it was a nice trip in Palermo.

Proximity to major attractions, clean facilities, outdoor café area

Communication regarding room assignments could use improvement!!! Lacking in basic amenities typically expected in a four-star hotel!!! Room maintenance needs stricter attention to detail!!!

Just a reliable pick for a momentary visit in Palermo with very good value for money. We had a family room that was spacious and comfy, with two double beds—perfect for our family of three.

I loved the modern decor and spacious atmosphere of Mercure in Palermo. The breakfast options were delightful, featuring local specialities. However, noise levels from the street occasionally interrupted my peaceful rest. Overall, a fulfilling stay that captured the essence of Palermo's vibrant culture.

my stay was better than expected! after previous trips, this hotel offered a comfortable standard double room with a refreshing shower. the location was perfect, allowing easy access to main attractions in palermo.

The hotel is in a prime location near many attractions. We loved having a spacious room and enjoyed the lovely balcony. The easy access to nearby shopping was a bonus. Coordinating taxi service to the airport was seamless.

Felt snug, no complaints.

I loved the hotel’s modern decor and spacious lobby, which was easy to navigate. The helpful staff assisted me with my luggage, making my stay very comfortable and stress-free.

Better soundproofing in rooms would enhance the experience.

The hotel features modern décor and well-maintained facilities, making for a comfortable stay. The breakfast options are excellent, including freshly baked pastries and a variety of quality coffees. The staff was efficient, ensuring that all necessary arrangements for my business meetings were handled seamlessly.

Some areas around the hotel were not well-kept, and parking was challenging.

Comfortable stay but old elevators felt scary. Location was very convenient for attractions.